Category: AI in Cybersecurity

Cigna reboots with WhatsApp chatbot mashup Digital Finance They handle a range of inquiries and offer nuanced support, improving customer satisfaction through their ability to learn and adapt. There are four main types of chatbots, each with unique customer service capabilities and applications. High inbound message volumes and rising customer care standards have left support…

Topic Modeling with Latent Semantic Analysis by Aashish Nair The text data is segmented as natural sentences, which are labeled into functional domain, behavioral domain and structural domain according to the specific sentence semantics. Then, Chinese text normalization tool provided by iFLYTEK open platform45,46,47 is utilized to optimize the colloquial text data in order to…