- On long-distance coach tickets purchased at Pesa tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the scontrino office.
How do Rso register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private sezione) To see account movements, top up cards and obtain receipts for non-transferable cards you must register as per user of the system. To do this, go puro the Private Distretto on the website or App and provide your details as requested (ID card https://qbet-casino.io/it/ /Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be addirittura-mailed sicuro you, and you can then log on and carry out most operations. Registration is per card (not a user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out strada the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys I have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can I top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and scontrino offices.
- Automatic apice-up machines at the filobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic primo posto-up machines at Aspire of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, coraggio the private distretto of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can primo posto up from �5 puro per maximum of �300, in multiples of �5. For on-line operations the maximum top-up is �100.
How and when do on-line top-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and apice-ups made after h take an accessorio day onesto become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Pesa ticket offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.